Free Counseling Services at Andrews University

Updated: Nov 22, 2020

If you know of potential clients (children, adolescents, adults, couples, families) who may benefit from counseling services, the Andrews Community Counseling Center (ACCC) will have openings for many new clients when they re-open in January 2021, after the semester break (although individuals interested in services are encouraged to call now and leave a confidential voicemail message to get their name toward the top of the waiting list).

Graduate-level practicum students who provide these free counseling services at the ACCC have training in counseling adults, adolescents, and children. Counseling sessions are completely confidential.

During the pandemic, the need for mental health services is great and the need for physical safety is essential. Therefore, all counseling sessions will be provided using HIPAA-compliant Zoom telebehavioral health services. They have successfully used confidential Zoom sessions since April, and have had good success with this modality; clients of all ages, experiencing a variety of issues, and from a variety of backgrounds have benefited from Zoom sessions.

All practicum counselors are doctoral- or masters-level students who have had at least preliminary counseling experiences, have been evaluated by licensed professionals as ready to provide counseling in a supervised clinic setting, and each practicum counselor provides services under professional supervision.

Types of referral issues accepted include, but are not limited to:

  • loneliness and isolation due to pandemic

  • relationship issues (e.g., marital and premarital counseling)

  • grief and bereavement

  • social skills problems

  • behavioral problems

  • bullying problems (victims and perpetrators)

  • depression

  • anxiety

  • academic problems

  • career guidance

  • parent-child conflict

  • personality assessments (for the purpose of treatment planning)

  • and many others (including just needing a listening ear when social support is limited for you)

They cannot take cases that involve court testimony, disability evaluations, custody disputes, walk-in crises, or that require around-the-clock availability of intensive services (e.g., frequently actively suicidal or violent thought disorder).

View a brochure which describes the ACCC and how to contact them.

Please share this information with teachers, parents, students, community members, or anyone else interested in these types of services which are offered to the community for no cost.

If you have any questions, contact the director, Ron Coffen, Ph.D. at 269-471-3491.

Please give potential clients the phone number for the ACCC (269-471-6238). They will re-open January 11, 2021 and start contacting clients within a couple of weeks after re-opening, but individuals may call now and leave a confidential voicemail message to get on the waiting list.

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